Real-Time Messaging + AI Chatbot + Live Support
Never Miss a Conversation Again
with LeadSpheres.
Give your team one fast communication layer for staff chat, client messaging, group conversations, AI chatbot lead capture, WebRTC voice and video calls, live support, and CSAT analytics — all built for service businesses that need speed, visibility, and control.
✓ No page refresh · ✓ No server polling · ✓ Pusher WebSockets · ✓ Lead capture · ✓ GDPR consent · ✓ Domain whitelist
Support stalls when conversations fragment.
When staff chat, client messaging, chatbot leads, and calls live in separate tools, your team loses context, responds slower, and misses opportunities to convert conversations into revenue.
Leads come in and go cold
Visitors ask questions, get delayed responses, and leave before a human ever sees the conversation.
Agents juggle too many tools
Chat, ticketing, notes, calls, FAQs, and leads sit in separate systems with no shared context.
Support costs keep rising
Manual follow-up, missed calls, and duplicate work increase overhead while conversion stays inconsistent.
No visibility into satisfaction
Without CSAT and conversation history, you cannot see which agents, channels, or workflows are working.
From first message to resolved outcome.
One system handles the conversation, the escalation, the follow-up, and the CRM record — so every interaction stays connected end to end.
Conversation starts
Staff, clients, or website visitors enter through chat, chatbot widget, live support, or a call.
AI answers first
Your trained AI chatbot replies instantly using your content, captures the lead, and qualifies intent.
Escalate when needed
At any point, the conversation can move to live staff, a group, or a voice/video call using WebRTC.
Record and improve
CSAT, notes, tags, and conversation history update the CRM so your team can improve response quality.
Everything your team needs to talk, support, and convert.
Use one communication add-on for internal collaboration, client support, website chatbot automation, calls, and CRM conversion — with the controls teams need to stay organized and secure.
Real-time staff & client chat
Staff-to-staff, staff-to-client, and group conversations with no page refresh and no polling.
Real-timeAI chatbot on any website
Embed with one script, train from URLs, docs, Q&A, and let it capture leads before escalating to humans.
Conversational AIVoice and video calls
Peer-to-peer WebRTC calls, picture-in-picture video, floating voice bar, and camera fallback.
WebRTCCSAT analytics dashboard
Track customer satisfaction, staff performance, trends, and filterable reports in one dashboard.
InsightsTags, notes, and priorities
Use color-coded tags, private internal notes, and priority statuses to keep support organized.
OrganizationCanned responses & reactions
Reply faster with shortcuts and quick emoji reactions that keep conversations human and efficient.
SpeedDomain whitelist & GDPR consent
Restrict widget usage to approved domains and collect consent with customizable privacy policy links.
SecurityImage paste and file sharing
Paste images from clipboard, drag and drop files, preview media, and keep a shared gallery in the thread.
MediaThe same system works for sales, support, and operations.
Whether your team books appointments, handles customer support, or manages internal collaboration, the Chatbot Agent keeps every conversation moving inside LeadSpheres CRM.
Roofing & HVAC
Answer emergency calls and capture jobs instantly.
Med spas & dental
Keep booking conversations moving with AI and reminders.
Cleaning & landscaping
Convert recurring and seasonal inquiries into clients.
Contractors & trades
Centralize estimates, follow-ups, and team handoffs.
One inbox. One AI. One CRM. No fragmentation.
LeadSpheres keeps context in the same place as the conversation. That means faster replies, better handoffs, fewer missed leads, and cleaner reporting.
For sales
Capture intent, qualify fast, and convert visitors into leads or clients without losing the thread.
For support
Escalate from AI to humans, assign conversations, add notes, and keep every reply organized.
For operations
Log call history, reaction activity, tags, and CSAT metrics so managers can improve performance.
Questions people ask before they buy.
These answers are written to match real buyer intent and help search engines and people understand what the Chatbot Agent does, how it works, and why it matters.
It is the communication add-on for LeadSpheres CRM that combines real-time staff chat, client messaging, an AI chatbot for websites, live support tools, WebRTC voice/video calls, and CSAT analytics in one module.
You can embed the widget on any website, train it using URLs, Q&A, documents, or text, and let it qualify visitors before escalating to staff. It can capture name, email, and phone and convert the visitor into a CRM lead or client.
Yes. Conversations can move from AI to staff instantly. The live support panel lets your team assign, tag, prioritize, take over, or return a conversation back to AI.
Yes. Client portal chat can be enabled so clients see available staff and exchange messages and files directly inside the Perfex/LeadSpheres client area.
The module includes domain whitelisting, allowed-domain restrictions, CORS protection, XSS prevention, rate limiting, and GDPR consent collection.
Yes. It supports WebRTC peer-to-peer staff-to-staff and staff-to-client calls with picture-in-picture video, a floating voice bar, mute controls, call history, and camera fallback.
Yes. CSAT analytics show customer ratings, staff rankings, trend charts, and filterable reports so you can measure satisfaction and improve service quality.
For most teams, yes. It is designed to replace disconnected chat plugins, chatbot tools, support widgets, call add-ons, and ad hoc internal messaging by centralizing them inside LeadSpheres CRM.
Replace scattered chat tools with
LeadSpheres Chatbot Agent.
Give your team real-time messaging, AI lead capture, live support, and voice/video calls inside the same CRM — with better visibility, faster response, and a cleaner customer experience.
✓ Real-time chat · ✓ AI chatbot · ✓ WebRTC calls · ✓ CSAT analytics · ✓ Domain whitelist · ✓ GDPR consent