Effective Date: January 10, 2024
Last Updated: April 22, 2024
LeadSpheres (“Company”, “we”, “our”, or “us”) values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, use our services, or interact with our products, including CRM, Website Builder, Commerce, and Blogging tools (“Services”).
By using our Services, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We collect information to provide you with a seamless experience and improve our Services.
A. Information You Provide
- Account Information: Name, email, password, company name, and phone number.
- Billing Details: Payment method, billing address, and transaction data.
- Business Data: Content you create or upload, such as website pages, customer details, and eCommerce data.
B. Information Collected Automatically
When you interact with our platform:
- Device & Usage Data: IP address, browser type, operating system, and time zone.
- Log Data: Pages viewed, actions taken, clicks, and session duration.
- Cookies & Tracking: Used to improve performance, personalize experiences, and analyze usage patterns.
C. Third-Party Integrations
If you connect external services (e.g., payment gateways, analytics, CRMs), their privacy policies also apply.
2. How We Use Your Information
We use collected data to:
- Provide, personalize, and optimize our Services.
- Process payments and manage subscriptions.
- Improve platform features and user experience.
- Send important updates, account alerts, and service notifications.
- Provide customer support.
- Ensure compliance with our Terms of Service.
3. Restricted Industries
LeadSpheres strictly prohibits usage of its platform for the following industries:
- Insurance
- Banking & Financial Institutions
- Adult Content / Pornography
- Entertainment platforms focused on explicit content
- Gambling, Betting & Lotteries
- Alcohol, Tobacco & Restricted Substances
If your account is found operating in these industries, LeadSpheres reserves the right to suspend or terminate your account immediately without prior notice.
4. Data Sharing & Disclosure
We do not sell your personal data. However, we may share information in these situations:
- With Trusted Vendors: For payment processing, hosting, analytics, and other essential services.
- For Legal Compliance: If required by law, regulation, or court order.
- Business Transfers: In case of merger, acquisition, or sale of assets.
5. Data Storage & Security
- We implement industry-standard encryption and secure servers.
- Access to personal data is restricted to authorized personnel only.
- While we take all reasonable steps to protect your data, no online transmission is 100% secure.
6. Your Rights
Depending on your region (e.g., GDPR, CCPA), you may have rights to:
- Access your personal data.
- Correct inaccurate information.
- Request Deletion of your data.
- Opt-Out of marketing emails and tracking.
For any requests, contact us at [[email protected]].
7. Data Retention
- We retain your account data as long as you maintain an active subscription.
- Upon account cancellation, we securely delete your data unless required by law.
8. Third-Party Links
Our Services may contain links to third-party websites.
We are not responsible for their privacy practices, so we encourage you to review their policies.
9. Children’s Privacy
LeadSpheres does not knowingly collect data from individuals under 18 years of age.
If we learn we have inadvertently collected such data, we will delete it immediately.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
We’ll notify you via email or dashboard alerts when significant changes are made.
11. Contact Us
For questions or concerns regarding this Privacy Policy:
LeadSpheres
📧 [email protected]
🌐 https://leadspheres.com