Effective Date: January 10, 2024
Last Updated: April 22, 2024
LeadSpheres (“Company,” “we,” “our,” or “us”) provides digital services including CRM, Website Builder, Commerce, and Blogging tools (“Services”).
Because LeadSpheres is a 100% digital, subscription-based platform, all products are delivered electronically. This Shipping Policy explains how and when service access is delivered after purchase.
1. Digital Delivery Only
LeadSpheres does not ship any physical products.
All services, features, and tools you purchase or subscribe to are delivered digitally through:
- Your LeadSpheres dashboard
- Email confirmations
- Download links (where applicable)
- API or cloud-based access
You can log in and start using all purchased features immediately after successful payment.
2. Delivery Timeline
Instant Access (0–5 minutes)
Once your payment is confirmed:
- Your account is automatically activated.
- All purchased modules (CRM, Website Builder, Commerce, Blog, etc.) are unlocked.
- You receive a confirmation email with access details.
If you do not receive access within 5 minutes, please contact us at [email protected].
3. Service Availability
LeadSpheres services are cloud-based and accessible worldwide, except in countries where digital SaaS access is restricted by law.
Your access may include:
- SaaS dashboard features
- Ability to publish websites
- CRM & contact management
- eCommerce store setup
- API/automation features (as per plan)
4. Failed or Delayed Access
Although we aim for instant activation, delays may occur due to:
- Payment gateway verification
- Incorrect email details
- Temporary system outages
- Network or browser issues
If you experience any delay, contact support and we will resolve it promptly.
5. Subscription Renewals
For monthly and yearly plans:
- Renewals occur automatically.
- There is no shipping or waiting time for renewal activation.
- Features remain continuously available as long as payment succeeds.
If a renewal payment fails, access may be temporarily paused until updated payment information is provided.
6. Incorrect Account Information
If you accidentally enter the wrong email or account details during checkout:
- Delivery may fail or be delayed.
- Contact us immediately for assistance updating your account.
7. Refunds & Cancellations
Since LeadSpheres delivers digital access instantly, refunds may be granted only under the conditions stated in our Refund Policy (if applicable).
Canceling your subscription stops future renewals but does not revoke immediate access that has already been paid for.
For assistance, email [email protected].
8. Support for Delivery Issues
If you did not receive access or are facing account activation issues, our team is available to help: