Canceling Your Subscription

If you decide to stop using LeadSpheres, you can easily cancel your subscription directly from your Client Portal. The process is straightforward and ensures you retain access until the end of your current billing cycle.

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1. Accessing the Cancellation Option #

1. Login to your LeadSpheres Client Portal.
2. From the left-hand menu, go to the Billing tab.
3. Under your active subscription details, click on “Cancel Subscription”.

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2. What Happens When You Cancel #

• Your current plan remains active until the end of your paid billing cycle.
• After the billing cycle ends, your account will be downgraded to a limited free state (if available) or deactivated entirely based on your plan.
• You will not be charged for the next billing period.

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3. Important Notes Before Canceling #

• Active Resources → If you plan to reactivate later, ensure you back up important data like websites, CRM leads, eCommerce products, and blog posts.
• Invoices → Any pending invoices must be cleared before canceling.
• Affiliate Balance → If you have an unused affiliate balance, it won’t be refunded but can still be used before canceling to pay pending invoices.

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4. Reactivating Your Subscription #

If you change your mind after canceling:

1. Log back into your Client Portal.
2. Go to the Billing tab.
3. Select a new subscription plan from the available options.
4. Complete the payment, and your account will be instantly reactivated with full access to all features.

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5. Summary #

• Go to the Billing Tab → Click “Cancel Subscription”.
• Access remains active until the end of the current billing cycle.
• Back up your data before canceling to avoid losing resources.
• Reactivate anytime by choosing a new plan and completing payment.