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Deals & Pipeline Management

Managing deals and pipelines efficiently is at the heart of closing sales faster and improving your conversion rates. The LeadSpheres CRM offers a visual, intuitive, and customizable way to track deals throughout every stage of your sales process.

This guide covers everything from creating deals to customizing pipelines, tracking deal probability, and closing more sales effectively.


1. Creating and Managing Deals #

Deals represent sales opportunities in LeadSpheres CRM. Every deal is linked to a lead or contact and moves through pipeline stages until it’s won or lost.

Steps to Create a New Deal #

  1. Log in to LeadSpheres and go to CRM → Deals.
  2. Click “Add New Deal” in the top-right corner.
  3. Enter deal details:
    • Deal Name → A descriptive name (e.g., “Website Redesign Project”).
    • Lead / Customer → Link the deal to an existing lead or customer.
    • Pipeline & Stage → Choose the pipeline and starting stage.
    • Deal Value → Enter the estimated revenue potential.
    • Expected Close Date → Add a projected closing date (optional).
    • Tags → Use tags to categorize deals (e.g., High Priority, Recurring).
  4. Assign the deal to a team member responsible for handling it.
  5. Click Save Deal.

Managing Existing Deals #

  • View all deals in Kanban Board View or List View.
  • Filter deals by pipeline, stage, assigned rep, value, or tags.
  • Click on any deal to open its details page, where you can:
    • Update deal status or stage.
    • Add internal notes and comments.
    • Log emails, calls, and meeting updates.
    • Attach documents and proposals.

💡 Pro Tip: Use tags like “Hot Deal”, “Demo Requested”, or “Recurring” to organize deals effectively.


2. Customizing Pipelines and Stages #

Every business has a unique sales process. LeadSpheres lets you create multiple pipelines and customize stages for different products, services, or departments.

Steps to Create or Edit Pipelines #

  1. Go to CRM → Pipelines.
  2. Click “Create Pipeline” or select an existing one to edit.
  3. Enter a Pipeline Name (e.g., SaaS Subscriptions, Website Projects).
  4. Add or edit stages for the pipeline:
    • Stage Name → Example: Contacted, Proposal Sent, Negotiation.
    • Probability → Assign a success percentage for forecasting (e.g., Proposal Sent = 60%).
  5. Drag and drop stages to reorder them visually.
  6. Save your pipeline.

Best Practices for Pipelines #

  • Segment by Offering → Create different pipelines for services, eCommerce products, or subscription sales.
  • Keep Stages Simple → Use 5–7 stages to avoid overcomplicating the process.
  • Assign Probabilities → Improve forecasting accuracy with success metrics per stage.

3. Moving Deals Across Stages #

Managing deals in LeadSpheres is intuitive and visual thanks to its Kanban-style interface.

How to Move Deals #

  • Go to CRM → Deals.
  • Use the Kanban View to see all deals grouped by pipeline stage.
  • Simply drag and drop a deal card into the next stage.
  • LeadSpheres automatically updates:
    • Deal status
    • Expected closing probability
    • Related workflows or automations

Automatic Actions on Stage Movement #

If you’ve set up workflows, LeadSpheres can automatically:

  • Send a follow-up email when a deal reaches the Proposal Sent stage.
  • Assign a task to the sales rep when a deal hits Negotiation.
  • Trigger WhatsApp updates when a deal is marked as Won.

⚡ Example:
“When a deal moves to the Closed Won stage → Send a thank-you email + generate an invoice automatically.”


4. Tracking Deal Value and Probability #

LeadSpheres makes it easy to forecast revenue and prioritize deals based on their value and success probability.

Deal Value #

  • When creating or editing a deal, you can enter its estimated monetary value.
  • This value feeds into your pipeline reports and helps track potential revenue.

Deal Probability #

  • Each pipeline stage can be assigned a probability percentage.
  • When a deal reaches that stage, its success likelihood is automatically calculated.
  • The dashboard shows total potential revenue and weighted forecasts based on probabilities.

📊 Example:

  • Deal A = $2,000 → Stage Probability = 80% → Weighted Forecast = $1,600
  • Deal B = $5,000 → Stage Probability = 30% → Weighted Forecast = $1,500

5. Best Practices for Closing Deals Faster #

Optimizing your deal management process ensures higher conversions and shorter sales cycles.

5.1. Qualify Leads Early #

  • Use lead scoring to focus on high-value opportunities.
  • Prioritize leads that match your ideal customer profile.

5.2. Use Automation to Save Time #

  • Automate email sequences, WhatsApp follow-ups, and task assignments.
  • Trigger workflows when deals move between stages.

5.3. Track and Improve Performance #

  • Review pipeline reports regularly to identify bottlenecks.
  • Analyze lost deals to understand what went wrong.
  • Optimize your sales scripts, proposals, and follow-up cadence.

5.4. Stay Engaged #

  • Use LeadSpheres integrated email and WhatsApp tools to keep prospects engaged.
  • Schedule reminders for follow-ups directly within the CRM.

🏆 Pro Tip: Deals are more likely to close when you respond quickly and maintain consistent communication.


Summary #

  • Create and manage deals seamlessly within customizable pipelines.
  • Personalize pipelines and stages to match your sales workflow.
  • Drag and drop deals across stages for visual clarity.
  • Track deal values and probabilities for accurate revenue forecasting.
  • Follow best practices to close deals faster and improve overall performance.